At Planteriors, we strive to deliver your green gifts, plants, and services with care and efficiency. This Shipping Policy outlines how we process, dispatch, and deliver orders.
1. Serviceable Locations
- We currently ship plants and gifting products across major cities in India through our trusted delivery partners.
- Landscaping and gardening services are available in Hyderabad and select regions, subject to project feasibility.
- If your location is not serviceable, our team will inform you during order confirmation.
2. Processing & Dispatch
- Orders are typically processed within 2–4 business days after confirmation and payment.
- Customized corporate gifting and branding orders may require 7–15 business days, depending on the scale and design.
- Landscaping and terrace gardening projects are scheduled based on mutual agreement and project timelines.
3. Delivery Timelines
- Standard deliveries usually take 3–7 business days, depending on your location.
- Express delivery may be available for select products and locations at an additional cost.
- Delivery timelines are estimates and may vary due to factors beyond our control (logistics delays, weather, regional restrictions).
4. Shipping Charges
- Shipping charges are calculated based on product type, order size, customization, and delivery location.
- Applicable charges (if any) will be displayed at checkout or communicated during order confirmation.
- For bulk corporate/real estate gifting, shipping terms will be discussed separately.
5. Packaging & Handling
- All plants are packed securely to ensure safe transit, using eco-friendly and protective materials.
- For customized orders, branded packaging and tags are included as per the approved design.
- Despite best efforts, minor wear to leaves or flowers may occur due to natural conditions during transit.
6. Delays & Unforeseen Circumstances
- Planteriors is not liable for delivery delays caused by courier/logistics partners, natural disasters, strikes, or other events beyond our control.
- In case of unavoidable delays, we will keep you updated and make every effort to fulfill the delivery at the earliest possible time.
7. Order Tracking
- Once shipped, customers may receive an order tracking ID (if applicable) via email/WhatsApp.
- For bulk gifting and landscaping services, updates will be shared directly by our team.
8. Contact Us
For questions related to shipping, please contact us:
📩 Email: info@planteriors.com
📞 Phone: +91 9030888788
📍 Address: #480, Subhash Nagar, Quthbullapur, Hyderabad-500055